Privacy Policy

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To protect our clients’ and site visitors’ rights, we explain in this Privacy Policy how PageTurner Press and Media LLC, together with our agents and licensees, collects, uses, stores, and shares information, including your Personal Information, both offline and online. Also stated are your rights and your choices on that information.

What Personal Information We Collect

Contact Information. We collect personal information like your legal name, commercial name, pen name, postal address, unique personal identifier, email address, phone number, IP address, account name, driver’s license, and other personal identifiers. This will also include other professional and employment information.

Content Files. We also collect personal files from you. This includes photos, documents, audio and other electronic files.

Demographic Information and Geolocation. This includes age, race, gender, and other distinct criteria. We also collect the geographic location of the device you use.

Billing and Payment Information. When you avail of our products and services, we shall be collecting payment and billing information from you, including your name, mailing address, payment method, and other pertinent data.

Account Information. Once you register to our website, we will be storing information such as username and password used to access your account with us.

Other People’s Information You Provide. This refers to other people’s information you provide to us when you refer our services and/or products to them. This information may include names, emails, phone numbers, and addresses. If you mean to provide such information to us, please make sure you have secured their permission to disclose these pieces of information to us.

Other Pertinent Information. Aside from those pieces of information we have classified above, we shall also be collecting information that might be associated with you, which includes passwords, age, preferences, recordings, and other information you provide us.

Where We Collected Information From

Product and Service Purchases. When you avail of a service or purchase a product from us, we collect information such as your name, billing address and/or mailing address, telephone number, credit or debit card (or other payment modes), and other billing information.

Through a Customer Service Representative. We collect information through other means aside from online means, this includes calls routed to our customer service representatives. We collect personal information from you during these interactions. These include name and contact details like email address and telephone numbers, and other pertinent information that might be needed for the representative to properly assist you.

Website Visit. Our webservers automatically retrieve the following information: your Internet Protocol (IP), your device type, device’s operating system, and other software information.

Newsletter Subscription and Contact Us. When you visit our website and sign up on our Contact Us, or sign up for our newsletter, we shall be asking for information from you such as name, email address, and telephone number.

Information from Our Third-Party Partners. We may derive information from third parties such as data companies and research entities. These pieces of information include name, mailing address, telephone number, and email address.

Through Our Social Media Platforms. If you try to connect with us through our social media platform, the platform will collect your information. You should review that platform’s privacy policy for further information on how your information will be used, as well as your rights as to the information.

How We Use Your Personal Information

Personal and other pertinent information you provided us is used

for us to better serve you;
to carry out all the terms and conditions of the services you have availed from us;
to better assist you in your concerns and respond to your inquiries;
to communicate to you all updates on your services and product purchases;
to deliver the product/s availed from us, as well as other deliverables; and
to provide promotional details about our upcoming programs, products, and/or services.

We may also use them to

create, manage, update, and/or verify your account with us, including social media accounts;
maintain the safety and security of our services;
authenticate and verify your identity;
perform any obligations we have with you;
fulfill any service you have availed from us;
monitor, analyze, and improve our products and services;
personalize any and all communication and interaction with you;
exercise our rights to defend ourselves against any and all legal claims,
prevent fraud and other illegal activities that might be compromising to both you and our company; and
comply with the industry’s standards and practices.

Who We Share Your Information To

We may share portions of your information to the following:

Our Third-Party Service Providers. Your personal information may be shared to our third-party service providers, essential to the fulfillment of our contractual obligations with you. These providers may include web hosting providers, printers, courier services, distribution service providers, outsourced creative service providers (including writers), and print and other media partners. We share pertinent information to our partners for us to fulfill all obligations we entered upon your availing of our services and purchase of products.

Legal Advisors. We may share your information to our legal counsel when necessary to observe industry standards and practices. We may also share your personal information to our legal counsel should any circumstance of legal nature arise.

Other Parties. Messages you posted to any of our social media pages shall be part of the public domain; hence they can be accessed by the public. Thus, information shared through these means shall be readily accessible to the public, and we no longer have control over the safeguarding of this information.

Rights and Management of Your Personal Information

The information you shared with us are yours, and you have the right to withhold and/or update any and all information you provide us. You have rights and choices when it comes to the information you provide us; however, they may be limited to the locale and local governing laws in the region.

Marketing Promotions and Other Subscriptions. You have the right to withhold disclosure of your personal information. You may opt out of our mailing list for our newsletter subscription and other marketing promotional emails. You need only send us an email to info@pageturner.us. However, by opting out, you may miss communications or pertinent information about your account and other transactions done on our website.

Change Information. Should you wish to update, correct, and restrict any information, you may contact us at info@pageturner.us. In your request, please specify the information you wish to correct, update, and/or restrict. However, please note that we may have to retain some information in our records to complete any and all transactions you have with us prior to your request.

Our Response to Your Rights and Management of Your Personal Information. Prior to fulfilling your request regarding your personal information, we will have to verify the said request to check if it aligns with the governing laws and policies we adhere. If you request to correct, change, or delete your personal information, you may send us an email at info@pageturner.us. For our clients’ authorized agents, you may send us proof that our client has authorized you to transact with us on the client’s behalf.

Cross-Border Transfer of Your Information

We are based in the United States, and we adhere to US laws and policies when it comes to protecting your personal information. If you are residing outside of the United States, the laws and policies of the United States shall apply to the storage and safekeeping of your personal information. As such, in certain events, United States courts and other regulatory agencies shall be granted authority to access your personal information.

Cookies and Tracking Technologies

Our website makes use of cookies and other tracking technologies in order to deliver content that is specific to your interests and preferences. Additionally, this also allows us to track our services and improve them in areas where they are needed.

These tracking technologies may be managed by making adjustments on your device or browser settings.

Children’s Privacy

The services we offer and those that are covered by this policy are not intended for children. This site does not knowingly collect, use, or disclose minors’ personal information without parental consent.

California Consumer Privacy Act

Pursuant to the California Consumer Privacy Act (CCPA) of 2018 and the California Privacy Rights Act of 2023, PageTurner Press and Media allows consumers control over the collection, sharing, and management of their personal information.

Hence, if you are a resident of the State of California, you have the right to request to change, correct, or delete your personal information from us. You also have the right to opt-out from sharing your personal information to our third-parties. However, opting out of sharing your personal information to our third-parties may hamper us from fulfilling the availed service(s).

Updates to This Privacy Policy

PageTurner Press and Media reserves the right to update the contents of this policy. The “Last Updated” description indicates the date this policy was last revised and any changes stated in the revised policy shall take effect immediately upon the posting of the updated version.